User Agreement

This agreement (hereinafter referred to as the “Agreement”) is an electronic contract between the user (hereinafter referred to as the “User”) and the CashBox service (hereinafter referred to as the “Service”). It regulates the rules of work on the website https://cashbox.exchange/ (hereinafter referred to as the “Site”) and the terms of provision of services available on the platform. Before using the Site, the User must carefully read the terms of the Agreement and accept them. If the User does not accept the Agreement, he should immediately stop using the Site and the Service.

The Site Administration reserves the right to change the text of the Agreement without prior notice. The updated version comes into force immediately after publication on the Site. The User is obliged to independently monitor the changes. Continued use of the Service means consent to the new version of the Agreement. In case of disagreement with the changes, the User must stop using the services and deactivate his account.

1. Terms and definitions
1.1. CashBox is a platform that provides services for the exchange and work with digital assets.
1.2. User — an individual who has reached the age of 18, registered on the platform and agreed to the terms of the Agreement.
1.3. Title sign — a conventional unit of account used in payment systems.
1.4. Payment systеm — a service that allows transfers and payments in electronic money.
1.5. Service Services — services for depositing/withdrawing digital assets and other services described on the Site.
1.6. Personal data — information identifying the User, including name, address, contact details, financial information and transaction history.
1.7. Restricted jurisdictions — countries and regions from which users are prohibited from using the Service.
1.8. AML/KYC policies — verification rules aimed at combating money laundering and compliance with “Know Your Customer” requirements.

2. General Provisions
2.1. This Agreement governs the relationship between the User and the Service within the framework of the provision of services.
2.2. Any information provided on the Site is part of the Agreement.

3. Services provided by the Service
3.1. The Service provides services for the exchange, input/output of digital assets and other activities described on the Site.

3.2. The Service refuses to provide services to persons from restricted jurisdictions and/or those who violate the terms of the Agreement.

4. Obligations and rights of the parties
4.1. Rights and obligations of the Service
– Suspend transactions upon detection of violations of the AML/KYC policy or suspicious activity.
– Provide data about the User only to authorized bodies.
– Return funds at the discretion of the Service in the event of transaction cancellation.

4.2. Rights and obligations of the User
– The User is obliged to provide reliable information and updаte data in a timely manner.
– Guarantee the confidentiality of their data and account.
– Use the services of the Service only for lawful purposes.

5. AML and KYC Policy
5.1. The Service has the right to check users and their transactions for compliance with the AML/KYC policy.
5.2. In case of suspicion of money laundering or connection with illegal activities, transactions may be blocked for up to 180 days.
5.3. To remove the block, the User must go through the verification procedure and provide evidence of the legal origin of the assets.

6. Cost of services
6.1. Tariffs for services are published on the Site and are subject to change without prior notice.
6.2. The Service is not responsible for changes in tariffs.

7. Liability of the parties
7.1. The Service is not responsible for technical failures, interruptions in the network or third-party services.
7.2. The Service is exempt from liability for losses caused by failure to meet the User’s expectations.
7.3. All actions from the User’s account are considered to be performed by him/herself, including cases of hacking.

8. Force Majeure
8.1. The Parties are released from liability in the event of force majeure, including man-made failures, natural disasters and actions of third parties.

9. Refunds and cancellation of transactions
9.1. Refunds are possible only by decision of the Service.

9.2. Funds related to the violation of the AML/KYC policy are non-refundable.

9.3. The User is obliged to provide correct details for the return of funds; the User is responsible for errors.

10. Acceptance of terms
10.1. Creating an application automatically means the User’s consent to this Agreement and all its terms.

Service Administration
The CashBox Service reserves the right to refuse to provide services without explanation. In case of questions, please contact support@cashbox.exchange.